PRIVACY & DATA PROTECTION

Privacy Policy &
Data Commitment

Name: Anikka's
Address: Plot No. 94/3184, Khatano-614/871, Khapuria Industrial Estate, Madhupatna, Nuapada-55, Cuttack, Odisha, 753010, IN
Telephone: +91 70770 26097
Price range: ₹₹

Learn how Swaroop Agro & Dairy. Co (Anikka's) safeguards your personal data, ordering details, and payment information with complete transparency.

Section 1

1. Introduction & Overview

Welcome to Anikka's, a premier farm brand owned and operated by Swaroop Agro & Dairy. Co ("we," "our," or "us"), headquartered at Khapuria Industrial Estate, Cuttack, Odisha. We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your personal information when you visit our website, place orders for our farm-fresh dairy, Vedic Bilona ghee, raw honey, cold-pressed oils, or interact with our customer care team on WhatsApp.

Section 2

2. Information We Collect

To provide you with seamless farm-to-doorstep delivery, we may collect the following types of information:

Contact & Delivery Details: Full name, shipping/billing address, pincode, mobile phone number, WhatsApp contact, and email address.
Order & Transaction Information: Details of the farm items you purchase, order totals, transaction IDs, dispatch preferences, and delivery logs. We do not store full payment card numbers or banking passwords on our servers.
Customer Support & WhatsApp Interactions: Messages, feedback, delivery instructions, and customer inquiries sent to our WhatsApp desk or email.
Technical & Usage Data: Device type, IP address, browser type, and website interaction statistics collected via standard web analytics to help us enhance the user experience.

Section 3

3. How We Use Your Information

We process your personal information for lawful and necessary business purposes, including:

Order Fulfillment

Processing, packing, and delivering perishable dairy & farm goods directly to your address.

Delivery Alerts

Sending order confirmations, tracking numbers, and delivery time-slot notifications via SMS or WhatsApp.

Customer Support

Resolving inquiries, product questions, subscription requests, or replacement assistance promptly.

Safety & Compliance

Maintaining statutory compliance with FSSAI regulations, GST records, and legal mandates.

Section 4

4. Data Protection & Security

We implement industry-standard physical, technical, and administrative safeguards to protect your data against unauthorized access, loss, misuse, or alteration.

All data transmitted over our website is encrypted using Secure Sockets Layer (SSL) technology. We do not sell, rent, or trade your personal information to third-party advertisers under any circumstances.

Section 5

5. Sharing with Service Partners

We only share essential information with verified service providers strictly necessary to complete your order:

Logistics & Courier Partners: Trusted delivery partners and local cold-chain messengers who require your address and phone number for delivery.
Payment Processors: Authorized, PCI-DSS compliant Indian payment gateways (such as UPI, Razorpay, or Net Banking providers) for secure transactions.
Legal Authorities: Where required by Indian law, FSSAI compliance audits, or valid court orders.

Section 6

6. Cookies & Local Storage

Our website uses basic essential cookies and browser storage solely to preserve your active shopping cart items, remember your category preferences, and improve page load speed. You can disable cookies in your browser settings, though some shopping cart features may not function as smoothly.

Section 7

7. Contact & Grievance Officer

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our designated grievance team:

Swaroop Agro & Dairy. Co

Plot No. 94/3184, Khatano-614/871, Khapuria Industrial Estate, Madhupatna, Cuttack — 753010, Odisha

swaroopagrodairyco@gmail.com

+91 70770 26097 / +91 73279 91474

FSSAI Registered: 22026063000484

Compliant with Indian Food Safety & Digital Commerce standards.

Looking for our Terms & Conditions?

Review our complete terms of service, dispatch timelines, and replacement policies.

Terms & Conditions

Farm Fresh · Pure · Vedic

Swaroop Agro & Dairy. Co

Section 1

1. Introduction & Overview

Section 2

2. Information We Collect

To provide you with seamless farm-to-doorstep delivery, we may collect the following types of information:

Contact & Delivery Details: Full name, shipping/billing address, pincode, mobile phone number, WhatsApp contact, and email address.
Order & Transaction Information: Details of the farm items you purchase, order totals, transaction IDs, dispatch preferences, and delivery logs. We do not store full payment card numbers or banking passwords on our servers.
Customer Support & WhatsApp Interactions: Messages, feedback, delivery instructions, and customer inquiries sent to our WhatsApp desk or email.
Technical & Usage Data: Device type, IP address, browser type, and website interaction statistics collected via standard web analytics to help us enhance the user experience.

Section 3

3. How We Use Your Information

We process your personal information for lawful and necessary business purposes, including:

Order Fulfillment

Processing, packing, and delivering perishable dairy & farm goods directly to your address.

Delivery Alerts

Sending order confirmations, tracking numbers, and delivery time-slot notifications via SMS or WhatsApp.

Customer Support

Resolving inquiries, product questions, subscription requests, or replacement assistance promptly.

Safety & Compliance

Maintaining statutory compliance with FSSAI regulations, GST records, and legal mandates.

Section 4

4. Data Protection & Security

We implement industry-standard physical, technical, and administrative safeguards to protect your data against unauthorized access, loss, misuse, or alteration.

Section 5

5. Sharing with Service Partners

We only share essential information with verified service providers strictly necessary to complete your order:

Logistics & Courier Partners: Trusted delivery partners and local cold-chain messengers who require your address and phone number for delivery.
Payment Processors: Authorized, PCI-DSS compliant Indian payment gateways (such as UPI, Razorpay, or Net Banking providers) for secure transactions.
Legal Authorities: Where required by Indian law, FSSAI compliance audits, or valid court orders.

Section 6

6. Cookies & Local Storage

Section 7

7. Contact & Grievance Officer

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our designated grievance team:

Swaroop Agro & Dairy. Co

Plot No. 94/3184, Khatano-614/871, Khapuria Industrial Estate, Madhupatna, Cuttack — 753010, Odisha

swaroopagrodairyco@gmail.com

+91 70770 26097 / +91 73279 91474

FSSAI Registered: 22026063000484

Compliant with Indian Food Safety & Digital Commerce standards.

Looking for our Terms & Conditions?

Review our complete terms of service, dispatch timelines, and replacement policies.

Terms & Conditions

Privacy Policy & Data Commitment

1. Introduction & Overview

2. Information We Collect

3. How We Use Your Information

Order Fulfillment

Delivery Alerts

Customer Support

Safety & Compliance

4. Data Protection & Security

5. Sharing with Service Partners

6. Cookies & Local Storage

7. Contact & Grievance Officer

FSSAI Registered: 22026063000484

Looking for our Terms & Conditions?

Privacy Policy & Data Commitment

1. Introduction & Overview

2. Information We Collect

3. How We Use Your Information

Order Fulfillment

Delivery Alerts

Customer Support

Safety & Compliance

4. Data Protection & Security

5. Sharing with Service Partners

6. Cookies & Local Storage

7. Contact & Grievance Officer

FSSAI Registered: 22026063000484

Looking for our Terms & Conditions?

Privacy Policy &
Data Commitment

Privacy Policy &
Data Commitment